Credit management under scrutiny: keys to the new Law proposal

The debt management sector enters a new stage. With the Bill for Credit Administrators and Buyers, the Bank of Spain and the CNMV will have more power than ever to monitor companies that buy or manage doubtful credits. For players like Axactor, Hipoges or EOS Group, this means more requirements, more controls… and also more risks if not done well.

Supervision: the regulator's eye

The Bank of Spain will be the reference authority and its competencies are broad. Among them:

Monitor credit administrators, buyers and credit institutions when they operate in this market.

Require registration, authorization and compliance with governance rules, data protection and fair treatment of the borrower.

Coordinate at European level when the company operates outside Spain.

Control the relationship with the borrower, ensuring clear information about who manages their debt.

Evaluate the honorability and experience of managers and owners with significant participations.

Verify that there is an effective system of internal complaints and connection with the future Independent Administrative Authority for Financial Customer Defense.

All this is supported by articles 25 to 30 of the Project (Title IV) and Law 10/2014 on ordering, supervision and solvency of credit institutions.

Sanctioning regime: what an error can cost

Title VI of the Project, together with Law 10/2014, establishes a clear regime of infractions and sanctions.

Very serious infractions

Acting without authorization.

Managing credits with lack of diligence and causing damage to the borrower.

Systematically failing to comply with the obligation to inform the supervisor.

Serious infractions

Occasional transparency breaches.

Not communicating relevant changes in the entity's structure.

Not providing the information required by the Bank of Spain.

Sanctions

Fines that can reach 5% of annual business volume or the amount of damage caused.

Temporary or permanent suspension of activity.

Publication of the sanction on the Bank of Spain portal.

Disqualification of managers who fail to meet honorability requirements.

In other words: we're not just talking about reputation here. We're talking about money, license to operate and market confidence.

What does it mean for sector companies?

For companies like Axactor, Hipoges or EOS Group, coming under the radar of the Bank of Spain and the CNMV implies:

Always being up to date with applicable regulations.

Maintaining a fluid relationship with regulators.

Avoiding sanctions that can jeopardize operations or reputation.

In this new scenario, failing in compliance is not an option.

The opportunity: professionalizing compliance

The challenge is enormous, but so is the opportunity. Companies that adopt a systematic and technology-supported approach will be better positioned to:

Anticipate regulatory changes instead of reacting late.

Reduce the risk of sanctions and the internal compliance burden.

Transform an obligation into an argument of trust with clients, investors and regulators.

Tools like Reversa AI help industrialize that compliance: they monitor regulatory changes, centralize information and minimize the risk that something relevant goes unnoticed.

Conclusion

The new Law for Credit Administrators and Buyers marks a before and after for the sector. Those who manage this transition well will not only avoid sanctions, but will turn compliance into a competitive advantage.

The message is clear: in a market under the scrutiny of the Bank of Spain, complying is not enough, you have to demonstrate that you comply better than others.